Quality - S/G
provides a Certificate of Conformance with each shipment. The CoC details the extensive
certification and verification procedures used to guarantee compliance to
critical characteristics and performance.
To ensure complete customer satisfaction throughout the life of the program S/G
provides comprehensive Quality Management Systems and Problem Reporting /
Resolution.
Quality Services Available:
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Investigation, confirmation, and resolution of quality concerns are identified
by utilizing the following in-house laboratory equipment:
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Tricor Force / Travel Equipment
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30:1 Mitutoyo Optical Comparator with Geo Check
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Western Photometric MSCP Tester (Lamps and LED's)
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Minolta Chromameter (L,a,b and Y,x,y color control for filters, colored keypads,
and plastics)
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Algol 3 station keypad life tester
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Photoresearch PR-704 Spectrophotometer - Luminance/Illuminance
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MacBeth Light Booth
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RCA Abrasion Tester
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BYK Gardner Micro-Tri_Gloss Meter
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Checksum Automated PCB Test System
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Color Video Inspection System
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Mitutoyo Fine Scope with 6" x 6" stage and 20-500x Magnification
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Micro section Equipment - Isomet Precision Saw, Minimet
Grinder/Polisher
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CMI XRX-SD - Xray Florescent Coating Measurement System
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Coordination of quality issues between the customer and factory
- 24-Hour
Response
- Immediate
Containment
- Stock
Replenishment System
- Formal
Corrective Actions and Documentation